Five Star Junk Removal

Thousand Oaks, CA10.0/10(8 reviews)

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About Five Star Junk Removal

Around Westlake Village, you see all kinds of haulers—some show up whenever, some drag their feet on a simple mattress, and some leave you with a mess they swear “was already there.” Five Star Junk Removal doesn’t read like that kind of outfit. The reviews line up the same way I hear good crews get talked about in the field: on time, no hassle, and they actually finish the job without turning it into a whole thing.

And it’s not just “they took my junk.” Folks are talking about real, messy jobs—an entire basement to clear out, a garage full of old furniture and broken appliances, yard waste and old equipment. That’s the stuff that separates the weekend guys from a crew that’s organized. These guys show up, assess the space, and move fast. But they don’t move reckless. Multiple people mention they work carefully—no banged-up walls, no scratched floors, no chewed-up driveway while they’re wrestling heavy items out. How many junk crews can you say that about, honestly?

Plus the communication sounds dialed in. They call ahead, they arrive right on time, and they keep it clear step by step. That “easy to deal with” feeling matters when you’re already overwhelmed by clutter and broken furniture, right? Yet they still check that you’re satisfied before they roll out, which tells me they’re not trying to sprint to the next stop and ghost you if something feels off.

Pricing comes up too—straightforward, worth every penny, great value. That usually means they’re not playing the “here’s your quote… now here’s the add-ons” game. However, the bigger tell for me is the cleanup. More than one review says they swept up and left the area neat, clean, ready to use. Who does that unless they run a tight operation?

But here’s the real-world takeaway: these aren’t delicate, perfect-room jobs. This is bulky-item removal, basement clear-outs, garage clutter, yard waste—the unglamorous stuff. And the pattern is punctual, professional, fast, careful, and thorough.

If you want a crew that shows up on time, communicates clearly, handles heavy junk without beating up your place, and leaves it cleaner than they found it, Five Star is getting that reputation for a reason.

Business hours

Monday
8 AM–8 PM
Tuesday
8 AM–8 PM
Wednesday
8 AM–8 PM
Thursday
8 AM–8 PM
Friday
8 AM–8 PM
Saturday
8 AM–8 PM
Sunday
8 AM–8 PM