What customers say
“Absolutely beyond OUTSTANDING! True gentlemen! So kind, polite, helpful, fun, enjoyable all the way! From my initial phone call until the last minute! Amazing! Definitely using fur every move, big or small! So compassionate and understanding!”
“Disorganized, Careless, and Unresponsive – Avoid at All Costs I’ll start by saying I don’t leave many reviews. I own a business and I get that things happen but this experience was horrendous and the after math with trying to figure out a resolution is just as bad. I used this company three years ago and had a great experience, so I trusted them again for my recent move in June. That was my first mistake. What was estimated to be a 4–6 hour move ended up taking over 12 hours due to a completely unorganized and inexperienced crew. Rather than dividing responsibilities, the entire team focused on one task at a time, dragging out the process for no reason. I ultimately had to pay more than double the original quote — not because the job was difficult, but because of their inefficiency and lack of care. The damage left behind was unacceptable: • They scraped the walls of the townhouse I moved out of • Scratched the newly polished and stained floors in my new home • Broke a dining room chair • Ruined the master bedroom set from poor handling and lack of wrapping • Lost screws to a bedroom set in which my 65 year old dad had to assist them with • Left most furniture wrapped and placed randomly wherever they saw fit To make matters worse, they are incredibly difficult to get in touch with. It took over a week — and several follow-up attempts on my end — just to hear back regarding a resolution. When I finally did, it became clear they had no intention of making things right. Their response was more of a technical shrug than actual customer care, offering a reimbursement that didn’t even come close to covering a fraction of the cost of the damaged items. The quality and professionalism this company once had is clearly gone. I regret ever trusting them again and strongly caution others against doing the same. Do yourself a favor do NOT book with this company. (Added just a few of the pictures from the move)”