Head Out Hauling

Head Out Hauling is one of those Brentwood-area crews you hear about the same way you hear about a solid plumber or drywall guy: somebody used them once on a messy, emotional, or last-minute job… and then they keep the number.

And it starts with the basics they actually hit—on time, responsive, easy to deal with. Folks keep mentioning Matt by name, which tells you who’s answering the phone and who’s showing up. That matters in junk removal. You ever call a “company” and it’s just a rotating cast of subcontractors, different stories every time? That doesn’t sound like what’s happening here. People describe “one quick phone call,” easy scheduling, accommodating on time and location, then fast pick up. No fuss.

Pricing comes up a lot too: fair price, great prices, reasonable pricing, better quote than the others. That’s usually code for “they didn’t try to size me up” and “the number didn’t jump once the truck arrived.” Do they win every job on being the cheapest? Maybe not. But the pattern reads like they quote straight and keep it there. That’s what contractors and homeowners remember.

What stands out to me is how they deal with the real-world situations, not just curbside bags. Storage unit cleanouts, downsizing projects with “lots of household trash/junk,” heavy items, and even a memory care room cleanup—those aren’t sterile jobs. People notice attitude on those calls. Reviews keep using the same rhythm: kind, efficient, hardworking, professional, respectful of our home, respectful of the situation. And yeah, the frog story? Sounds small, but it tells you a lot. They took the time, handled it gently, and didn’t do it for show. How many crews would’ve just dumped the fountain and kept moving?

However, these are mostly glowing 5/5s, so you don’t see much about how they handle a bad day, a reschedule, or a surprise add-on. Yet when multiple customers say “prompt response,” “came just when he said he would,” and “we’ll hire again,” that’s usually your best read on reliability in this line of work.

If you want quick, professional, & fair—plus a crew that stays friendly when the job is heavy or awkward—Head Out Hauling tends to be that call people make once and then keep in their back pocket.