LoadUp Junk Removal

San Bernardino, CA9.6/10(174 reviews)

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About LoadUp Junk Removal

LoadUp’s one of those outfits you hear about a lot lately because they run things pretty **streamlined**—more like a dispatch-and-scheduling operation with solid crews in the field than a single “mom-and-pop truck.” and in practice, that shows up in the same spots, over and over: **easy to book**, **fast response**, **quick scheduling**, and **clear communication** that keeps people from sitting around all day wondering if anyone’s coming.

You see it in the timing details folks mention. They show up **on time**, sometimes “right after the time window began,” and they text ahead—“about an hour before,” then again on arrival. That’s the kind of basic, real-world courtesy that separates a **no fuss** pickup from a half-day headache. Need it last minute? One reviewer booked online late and still said everything followed the “methodical steps… without any changes or quibbles.” How many junk jobs actually go that clean.

The crews themselves come off as **friendly**, **pleasant**, and **professional**—not just one person saying it, but a stack of reviews using the same rhythm: “prompt and professional,” “fast and efficient,” “in and out,” “got the job done quickly.” plus you’ll notice names getting called out (Adam in Nashville, Michael in OKC, Elisa and team). That usually means customers felt like they were dealing with an actual person who stayed **responsive** throughout, not a ghosted number.

Pricing-wise, people keep landing on **fair price / reasonable charges / very reasonable**. Not a lot of “surprise fee” language in here, which matters in junk removal where the mess never looks as small on the curb as it did in your head. And they’ll handle the awkward stuff—sectionals, couches, even “left over paint cans,” and somebody mentioned help moving a rolled-up bed. You ever tried getting a couch out of a tight hallway without a plan? Yeah. These crews generally sound like they’ve done it before.

But here’s the grounded part: junk removal is physical, and physical work carries risk. One reviewer dinged them to **4/5** because the crew scratched a floor and damaged a molding while getting a couch out. That’s not nothing. Yet it’s also the only consistent “messy reality” flag in the set, and the company response didn’t dodge it—they apologized and said they’d use the feedback to improve. Would I still throw down floor protection myself on a tight move-out or fresh remodel? I would. Why wouldn’t you.

So if you’re asking, “Are they easy to deal with, do they communicate, and do they actually show up and get it done?”—the pattern says yes. and around here, that reputation for **quick, professional, good communication** is the thing that keeps a junk crew busy.

Business hours

Monday
8 AM–8 PM
Tuesday
8 AM–8 PM
Wednesday
8 AM–8 PM
Thursday
8 AM–8 PM
Friday
8 AM–8 PM
Saturday
8 AM–8 PM
Sunday
8 AM–8 PM