What customers say
“The Manager, Theresa in Customer Service is Outstanding! She goes above and beyond and makes sure our experience has gone smoothly- and attentive to details with our service. Since we’ve been dealing with Theresa @ Curbside, we’ve continued our Services because it’s been an outstanding dealing with her. Her Customer Service has convinced us this company is really trying to bring back the days when Customers mattered and businesses tried to keep their customers and appreciated them. That’s the service I get when talking with Theresa! Thank you so much!”
“Worst customer service ever! I tried calling to discuss the cancellation policy after my husband called to cancel. They fail to tell you, they charged us for the next month after canceling because they want a 30 day notice which was never discussed at the time he called to cancel. They said it was and it was not!! So they were going to listen to tapes to prove it was and give us a call back which they never called back so we called them back and they said lost the tapes to prove it but still no refund. So after six phone calls, hung up on several times transferred to supposedly supervisors and got voicemails. I finally called on three different phones at the same time two cell phones and the landline. finally got a hold of a supervisor and had to fight to get my 28.82 refund. So family owned curbside is definitely NOT family friendly so watch yourself if you try to cancel because you get a better deal with Walter’s, or any other trash service because they are not going to refund you account on the monies take fraudulently. Good luck! PS… they also took out our entire mailbox at one of our pickups. Find another sucker curbside! Why is there never a name after replies from the “ owner” on other reviews? Doesn’t want people to know who they and are ashamed of what they do to customers???”