What customers say
“My bin wasn't serviced this past Wednesday. Account in good standing. Lid closed.... nothing wrong with the bin. Called and was told to leave it at the curb and it would be serviced within the next 24 to 48 hours. Called again and was told if it wasn't picked up by 4:30, Friday, to call back and let them know. I tried calling..... nobody available. The bin was bumped over by a passing vehicle this morning, (Saturday),....I had to upright the bin, pick up the garbage, and put it back in. Perhaps I should be paid for my time....”
“First, the customer service here is absolutely wonderful and I have no complaints there. My issue is, that our trash hasn’t been picked up in 3 weeks and only has been picked up once since starting service. I have called probably 10 times and now we are overflowed with trash. I don’t get much of an answer besides looking at the notes, getting credit added to my account and that they sent a message to the driver for a reminder. I’m at a loss. I don’t get what’s going on and it sucks when you pay such a high price for something and service isn’t being provided.”

