P J's Trash & Appliance Removal

P J’s Trash & Appliance Removal over on Forest Park Ave in Adams is one of those small, local outfits where the experience can hinge on who you catch and what kind of day it is. And that’s not me guessing—that’s the pattern you see in the reviews: one person says “Friendly always pleased,” the kind of simple, repeat-customer line you only write when a crew shows up, does the job, and keeps it no fuss. On time vibes, easy to deal with, the whole “I didn’t have to chase them” feel. That’s what that headline energy translates to in our world.

But then you’ve got the other side of it: “Owner is very rude and disrespectful… Needs an attitude check!!” That’s not a complaint about a missed pickup or a surprise bill. That’s about how the owner talks to people—veterans, strangers, whoever’s in front of him. And in junk removal, attitude is part of the service. You can be the best hauler in Berkshire County, but if you come in hot on the phone or in public, folks remember. They tell their neighbors. That stuff sticks.

So what’s the honest read? PJ’s seems capable of delivering a friendly, always-pleased kind of job when the interaction stays smooth. Yet the communication style—especially from the owner—sounds like the risk point. If you’re the type who wants calm, respectful, responsive service every time, ask yourself: are you comfortable rolling the dice on personality? And if you do call, keep it direct, keep it simple, and see how the first conversation goes. That’ll tell you what you need to know.

Plus, in a town like Adams, reputation travels faster than a dump trailer. When people say “friendly” and other folks say “rude and disrespectful,” I take that as a real shop with real edges—good work when it clicks, but an attitude that can get in the way. If there’s one thing that stands out most about the operation, it’s that the service can be solid, but the way they handle people is what you’ll want to watch for.