What customers say
“Absolutely Unreliable – Whitetail Trash Disposal Failed Me I rarely leave bad reviews, but Whitetail has completely earned this one. My trash pickup was missed on Tuesday, and despite multiple promises of a “recovery truck,” it’s now Saturday and nothing has been done. I’ve called eight times, and each time I was met with vague apologies and empty promises. I asked to speak with a supervisor and was told I’d receive a call back within 24–48 hours—still no response. It’s clear that follow-through and accountability are not part of their business model. This level of service is unacceptable. Trash is piling up, and I’m left with no answers and no action. If you’re considering Whitetail, do yourself a favor and look elsewhere. They’ve wasted my time, ignored my concerns, and failed to deliver even the most basic service they’re paid for.”
“Horrible. Unfortunately, Whitetail is the only company that serves my area. The picture below is a normal occurrence. They do this kind of work, but want us to believe they separate the trash and recycle which all goes into one truck. They claim they can’t get a recycle truck in our neighborhood, but Republic could. Not to mention we have construction vehicles here routinely which are much larger than any recycle/trash truck. Wish we could get Republic back. Don’t wonder why your driver doesn’t get a Christmas envelope during the holidays. Guess I’ll to go pick up trash out of the street…again.”
