Remove It Pro

Remove It Pro is one of those Burbank outfits that operates like they’ve been in the trenches a long time—because they have. You hear the same themes over and over: **on time**, **ready to work**, and **no delays or excuses just action**. And in junk removal, that’s half the battle. Plenty of crews talk a good game, then show up short-handed, “need to run for equipment,” or stretch a two-hour job into an all-day thing. These guys show up with the tools, the bodies, and a plan.

And they don’t just “haul and disappear.” Multiple folks mention they **actually swept up after themselves**, and one review even says they **swept AND hosed down the driveway** without being asked. That’s not common. Most haulers leave you with nails, splinters, and that gritty debris line where the pile used to be. Here, people keep saying the space looked “like there was never anything there.” That tells you how they finish.

Communication-wise, it sounds **easy to deal with** and very human. Otto calling to double-check truck size? That’s the kind of small, practical step that prevents the classic junk-removal mess—wrong truck, second trip, surprise upcharge, everyone irritated. Plus you’ve got the 10pm panic call getting answered and **emergency service the next morning**. Who does that if they’re not actually responsive day-to-day?

But what really stands out is how they handle the messy realities: hoarder apartments, elderly downsizing, sentimental cleanouts. They don’t rush people in a cold way. Reviews talk about them being **patient**, working at someone’s pace, treating “broken or worthless” belongings with respect. That’s the difference between a crew that just wants tonnage and a crew that understands what these jobs feel like for families. Ever been on a cleanout where the client’s overwhelmed and the workers act annoyed? Yeah—doesn’t sound like that’s their style.

On the contractor/commercial side, they seem dialed in too. They’ll do a **commercial space after hours** so neighbors don’t get bothered. Frankie keeping it professional with an “annoying neighbor” worried about the truck blocking her view—again, real-world stuff. Trucks, tight driveways, fussy parking situations… someone has to manage that, not escalate it.

Pricing clarity doesn’t get called out directly as “fair price” in these reviews, but the pattern—confirming truck size, bringing enough people to **knock it all out at once**, finishing fast (like a spare room in 45 minutes, a garage in under an hour)—usually lines up with fewer surprises and less nickel-and-diming. And they recycle where they can, with Frankie explaining what goes to recycling versus trash. That’s not just feel-good talk; it’s how you keep a load from turning into a landfill-only dump run when it doesn’t need to.

However, if you’re looking for the one “negative,” there’s basically just a lone 4/5 with no real complaint—more like “they were patient and kind” and the person just didn’t hit five stars. So you’re not seeing patterns of missed appointments, sloppy cleanup, or weird attitude problems. That absence matters.

Need a crew you can trust for a listing cleanout, a basement that’s been buried for 20 years, or a rainy-day job where they still show up because they committed to the time? Remove It Pro has built that kind of reputation around here—and honestly, the cleanup and follow-through is what keeps their name getting saved in people’s phones.