America’s Best Junk Removal And Hauling

America's Best Junk Removal And Hauling is one of those outfits folks mention for a couple totally different reasons, depending on what you hired them for. And that split shows up hard in the reviews.

On the straight hauling/delivery side, you hear the “on time” and “no problems” language. Chaplain Sharon’s review reads like a normal, clean service call: they showed up 10 minutes before the arrival time and got the washer/dryer delivered without a fuss. That’s the part of this operation that sounds like a typical local hauler—responsive, quick, in-and-out, job done.

But once you get into anything that smells like a bigger project—fence work, pavers, cement work—the tone flips. Melissa says it “started off good” and then he quit and told her to find someone else, plus the fence was breaking down within a month. Jay Mill goes further: quote, deposit, then “bailed on the job,” and he’s talking police report and calling them “not professional at all.” That’s not a normal “job ran long” complaint—that’s a trust-and-follow-through complaint. You planning to hand over a deposit? For what scope, and what paper trail do you have on it?

Pricing clarity and disposal—same story. Dr. Faye’s 2/5 isn’t even about the labor being terrible; she says the work was okay, but Larry didn’t honor the price including disposal and left trash wood behind. And in junk removal, disposal isn’t some optional add-on… it’s the whole point. If the text says “including disposal” and the load still sits there, that’s the kind of misunderstanding that turns into a headache fast. Who wants to chase a hauler to come back for the last pile?

So how do they operate, day to day? They can show up on time and handle simple hauling/delivery cleanly. Yet the reviews paint a pattern of shaky communication and follow-through when the job gets bigger, money gets upfront, or expectations need to be locked down—like disposal terms, deposits, and project completion. And when customers feel forced into “find someone else” mode, that’s when reputations get rough in this line of work.

If you use them, I’d keep it tight: confirm the exact price, confirm disposal in writing, and don’t float a big deposit on a vague scope—because the standout here isn’t just the good “on time” call, it’s the risk of things going sideways when the job isn’t simple.