Anchors Away Junk Removal and Hauling
About Anchors Away Junk Removal and Hauling
Anchors Away Junk Removal and Hauling is one of those outfits you hear about the same way you hear about a good plumber—because they actually show up. Folks around Norfolk/Chesapeake keep saying the same things: **on time**, **prompt**, ...
What customers say
Really happy with the service today! They came out promptly, were very considerate of what needed to be done, and handled everything quickly and professionally. The whole process was smooth and stress-free, and it’s refreshing to work with people who show up when they say they will and take pride in doing a good job. Highly recommend!
Sarah Maguire — 5.0/5
WOW , is what I will start with. Anchors Away Junk Removal and Hauling really put the work in. I called and they set up a time for the free estimate, and they were on time. I have called other removal businesses in the past with no shows and the workers being late and rude. It is wonderful working with such a professional team. I of course called and got another estimate prior to this one. I always try to get 3. Well, the 3rd company did not show up nor return my call. So, I could only get 2 free estimates this time around. Always get 3 estimates if you can, especially if it's free. These days free is great. When the owner showed up, he was very polite and let me know how his team was going to go about the removal of the items and about how long it was going to take. He took his time and made me feel very comfortable, as there are items that are dear to me in the same area as the items they were hauling away. He told me he would make sure to communicate with his team so they did not harm any other property. He took the rest of the pictures and looked around for a bit and then let me know what it was going to cost and we looked at our calendars and picked a good day for both of us to get the job done. He was by far cheaper than the other business. 2 days later the business that missed their appointment, and never called me back, finally called. They asked what I needed removed and where I was located and so on. Well, he quoted me cheaper, not by much though, however, he never came out and he never apologized for the "no show no call" and he was very short and not very professional. He made me feel kind of, weird, if you will. I won't call the business out as everyone has bad days and maybe that is what was going on, you never know. I will say I went with the better option, this business is accredited on the BBB as well so that helped with my decision as well. Professionalism, being polite and all around a great person and company will always trump a less professional business even if they quote you a little cheaper. I hope this helps! Have a blessed day!
Annette Crum — 5.0/5