College Hunks Hauling Junk and Moving Thomasville
About College Hunks Hauling Junk and Moving Thomasville
If you’ve ever dealt with junk removal in the Thomasville or Winston-Salem area, you know it can be a hassle trying to find a crew that shows up on time, is easy to deal with, and doesn’t nickel-and-dime you once the job starts. College ...
What customers say
Customer Beware! We used Hunks for moving out of our home in June. The young men who came to help us were very nice, hardworking, professional. HOWEVER, they were clearly not experienced or qualified movers. Scratched several furniture pieces. Dropped a dresser on our sidewalk. Used basically no padding to protect our furniture when moving into storage units, and as such, we have sustained damage to many of our items. Further, when we have attempted to contact management to discuss this issue (on multiple occasions) we have had little to no response. Very disappointing. I suspect they are good at junk services etc. But do not consider them professional movers for items of value to your home. They are not trained for that.
Robert Henderson — 1.0/5
The first time I used College Hunks I was thoroughly impressed. When I had to move again, I 100% knew I would use them. Let me preference this review by saying the first time I moved with them, I moved from my hometown over three hours away. Nothing was broken. However, my recent move with them was twenty minutes between apartments and the move was less than satisfactory. The crew threw my stuff around without regard for the price of the furniture. When I began unpacking I notice several broken items. Just to name a few items that were damaged a set of mixing bowls, a vase, and a casserole dish shattered. During the move they put a trash can on my white couch which I personally think is unhygienic and their truck must have been filthy as that once white couch is no longer white. I also provided them with a couch cover that the crew ultimately ripped holes in, so it was no longer usable. (A waste of my money). I had a gun safe moved and they must have dropped it at some point in time as it has a big unexplainable dent in it. They also helped themselves to my personal belonging like using my packing tape and kitchen silverware without asking. On the phone I was also told that they do not move televisions as it is an insurance issue but when the movers arrived on sight they asked me where my TVs I wanted moved were. I told them I hired an additional company to move them as I was advised they wouldn’t. The worker laughed and said “they lied to you.” Also beware of the quotes they give you. I was originally quoted $200 for my move and ended up paying nearly $700 to move a one bedroom apartment, that I packed myself when it was all said and done. It is safe to say on my next move I will not be using their services again. Update (7/25/25): The day of the move 7/15/25, I submitted a claim for the broken and damaged items from my move. On 7/23/25 I received a call from the office to follow up on the matter at 1:30 in the afternoon, as I was working I tried to call back at 3. A man answered the phone and told me another specialist in the office (Grace) had been assigned my ticket and he was going to transfer me to her. I was hung up on and tried to call back five times before five pm (close of business) that day. No one picked up the phone and the voicemail box said it was full and not accepting messages. On 7/24/25 I called six times throughout the day, no answer, voicemail full. On 7/25/25 I decided to call again using my number; same story… no answer, voicemail full. I got the feeling they were purposely not answering my call. After trying *67 not even a minute after calling on my original number, what would you know…. someone answers the phone. It’s quite clear that they are trying to avoid resolving this issue. Update 7/30/25 - after contacting college hunks customer service I was given Tyler’s number (the manager of the branch) he messaged me that afternoon to apologize about my experience and informed me the owners would be getting in contact with me either Thursday or Friday. It is now close of business August 1st, I have tried to call message Tyler again, with no success. Update 8/11/24 - The following week, (August 4rth) I got a call from the Greensboro Hunks location to inquire about this review. They provided me with the owners direct cellphone number. I will say the owner is a very nice man and was apologetic for everything that had happened. We were able to come to a resolution. However, it doesn’t bring back the broken or damaged items that I lost nor excuse the lack in professionalism at his branch. I would like to reiterate I have used a different college hunks location before and the service was impeccable. In summary, buyer beware.
Cailyn Reynaud — 1.0/5