North Texas Van Lines
About North Texas Van Lines
North Texas Van Lines comes off like one of those old-school, hands-on outfits that still runs the job the way locals expect it to run. Not a call-center feel. You’ll hear the same thing across the reviews: they show up **on time**, they ...
What customers say
After receiving a postcard in the mail from this company, I was a bit skeptical at first after reading the past reviews and complaints online. However, after seeing they had an A+ rating through the BBB while being a sole proprietorship since 1995, my skepticism became engrossed. Not to mention, this was the only moving company that would physically come out and assess my home and belongings. I really appreciated the time and commitment it took for Teresa to come out and take a look at what all needed to be done, rather than just ask me a million mediocre questions over the phone without any discernment for what is unseen. We have several valuable possessions and family heirlooms that are undoubtedly priceless in memories alone; therefore, we were taken aback with relief and solace when we were reassured our effects would be handled with great care! We discussed everything from packing materials and their pricing (we really appreciated their not-to-exceed price considering a lot of these other big-name companies have charged us with unmentioned fees in the past) to the furniture covers they use to protect our furniture that would be used during the entirety of our move to even what equipment they would need to be able to safely move some of our heavier, more substantial items. Our experience with this company just in the planning of our move far exceeded any other company we have tried moving with before. On our scheduled moving day, Teresa called to inform me when her movers were on their way and to assure me everything was on schedule and all according to plan, which was another sigh of relief in our very hectic, stressful time of moving. The movers arrived and were very courteous and hospitable. They never let us lift a finger or break a sweat! They worked in sync with one another nonstop in the middle of the August-Texas heat while maintaining professionalism and delightful attitudes! They successfully transferred our belongings from our old home to the next without any mishaps or setbacks. They made the unpacking process smooth and painless by unloading our things in an organized manner as well as reassembling our furniture! This whole process was such a breeze compared to our moves in the past! My husband and I were very impressed by the way this company was able to alleviate all our worries and stress during the entirety of our arduous journey of moving. The professionalism and dexterity this company had shown us made me write this review because the experience my family and I had was well beyond our expectations, and we felt it was very much needed to ameliorate any of those previous reviews that too had made us skeptical at first! We're grateful to have trusted Teresa and her company with this project! We will be highly recommending this company to all our family and friends who are looking for a hands-on, family-oriented, honest company!
Ruby Red — 5.0/5
We recently used North Texas van lines for our local move. The crew was prompt and on time with the expected arrival window and finished all in one day. My house was all packed up but the garage, the team did not hesitate to move the house items first, which allowed me time to work on the garage packing. Also very helpful when setting up the furniture through the new house. Affordable option for a quality move. Highly recommend!
Dusty Burdick — 5.0/5