Junk Removal in Houston

“Convenient and easy to use and great help on site. The weekend hours make it great since we work all week”

“Are you guys not intelligent enough to understand times and dates? It’s not rocket science. Update the times so people are aware of the open and closed times. Not hard. Not like you don’t have the time for the community.”

“Routinely leaves bags of trash uncollected. Also have been charged for “extra” bags beyond my plan limit for my bags of recycling that are supposed to be “free”. The lid for my recycling can also has gone missing after a pick up day. Have called multiple times within business hours and have never had a person answer the phone to discuss these issues with. Worst waste service I’ve ever used. Canceling and switching to Waste Management instead.”

“I was with BWS for quite awhile. I originally chose them because they did recycling. I called them specifically to verify this and although it took me almost 2 weeks to get the answers to my questions regarding recycling, I still went with them for services. There was no special instructions for recycling, just put it in a separate trash bag, they told me. For awhile I marked the bags with a recycling tag, but then I realized they were throwing my trash and recycling in the same truck. So I called them to verify I was doing the correct thing and how exactly they sorted their recycling. Over a month later, 6 voicemails and 2 emails...still no response. So, one day when the trash came, I went out to speak with them. The women said "I'm too busy to chat right now, call us"...before I could even say I'd done that without luck, she drove off. I was livid and contacted BBB with my concerns. Immediately I was contacted by BWS by phone in which they explained their recycling process: no cleaning required, no special bagging. I was told "we know which bags are recycling by how much they weigh". Like really?? They expect me to believe this? I know how recycling works...any food particles automatically disqualify the entire bag from recycling...If it's in a plastic bag, same thing. Recycling follows pretty strict rules and none did BWS have in place. I was pretty upset that they thought I was that dumb so I did a bit of investigating. Let's just say BWS is NOT in any way recycling and they never did. They are not being honest to their customers and charging like they are doing recycling too...so again I contaxted the BBB. My next pickup I was charged extra for 2 pillows that weren't put in a trash bag. I put out 1 trash bag and 2 unbagged pillows and I was charged extra...LOL I let it go. Then I was charged extra again the following week. I was charged for extra bags eventhough I put out well below my normal. Again, it took me several emails and phone calls to finally get a response. At this point I wanted to cancel my service. They agreed, but then charged me another $15 because they had to reverse the charge for the month they hadn't done yet. I immediately hired another service and caught BWS on my camera yesterday kicking over my trash barrel that was out for the new company. I can't even believe it to be honest. If anyone would like to see the video or see the results from my extensive investigation into their "recycling", let me know. Horrible company.”

“Ask for me to contact them about a bad review…but did give anyone or address to contact. Not much of an effort to respond/ or make right”

“H-Town Junk Removal was able to give me same day service. They arrived early, worked efficiently and were very nice. Would recommend.”

“Easy to work with a quick service. Would use again.”

“Got a response the same day I reached out and had my junk removed the next day. Friendly professional. Highly recommend.”

“Called Quentin in the morning and he came by the same day and removed a refrigerator from my garage. Service was quick and communication / pricing was reasonable!”

“Did a great job and went above and beyond. Hired last minute and the process was really good.”

“Great very prompt service with good communication skills. He is a hard worker withh all the right equipment. Would highly recommend”

“Great customer service, they quickly picked up the fridge within 12 hours. Very friendly and gave us a great price compared to other providers. Highly recommend it.”

“Dean, you went above and beyond today. Your dedication, skill, and kind spirit turned a daunting job into a smooth, hopeful experience. I’m inspired by your work ethic and generosity. I’ll certainly reach out for future hauling needs. God bless you and keep shining.”

“Very professional and a fair price for services”

“Amazing service and prices! ASAP Hauling was exactly that - FAST! I was immediately contacted with a quote (that was very reasonable) and they were out the very next day. Even the pick up was quick! We strongly recommend them and will definitely be using their services in the future!”

“I can't say enough great things about Marco and his team. From start to finish, the service was absolutely superb. Marco was professional, respectful, and incredibly attentive to detail. I even offered same-day service, which was a huge help and made the whole experience so much less stressful. What really stood out was how efficient he and his crew were. The job turned out to be much more complicated than expected, but they handled every challenge calmly and professionally. You could tell they truly knew what they were doing. Despite the difficulties, they stayed focused, worked hard, and got everything done right. They were also extremely clean and organized throughout the entire process. When the job was complete, they made sure everything was cleaned up, leaving the space looking great. It's clear that Marcos takes pride not only in the quality of his work but also in how he treats his customers and their homes. I highly recommend Marcos Hauling & Junk removal to anyone looking for reliable, efficient, and top-quality service. You'll be in excellent hands. I can't say enough good things about Marco and his team. From start to finish, the service was absolutely excellent. Marco was professional, respectful, and incredibly attentive to detail. He even offered same-day service, which was a huge help and made the whole experience much less stressful. What truly stood out was how efficient he and his team were. The job turned out to be much more complex than expected, but they handled every challenge with calm and professionalism. It was clear they really knew what they were doing. Despite the difficulties, they stayed focused, worked hard, and completed everything perfectly. Furthermore, they were extremely clean and organized throughout the entire process. When they finished the job, they made sure to leave everything spotless, leaving the space in excellent condition. It's evident that Marco takes pride not only in the quality of his work but also in how he treats his clients and their homes. I highly recommend Marco's company to anyone looking for a reliable, efficient, and top-quality service. You'll be in excellent hands.”

“Marco and his crew were awesome! They very quickly dealt with some junk that had been left by the previous homeowner and driving me crazy for months. Great communication, quick response, nice guys. Thank you!”